We want our customers to love the experience of shopping with us and feel happy with their purchases, but if something isn’t right, let us know. The product can be exchanged for colour, size, or another style as well, if it is in stock. You just have to inform us of change required within 48 hours of receipt of product.
In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for an exchange. You need to inform us of the issue within 48 hours from the date of receipt of product. The returned merchandise should reach us within 14 days from the date on which these goods are delivered.
Once received, the customer care team at SRILAKSHMINARAYANATEX would inspect the product for the need for exchange and based on their jurisdiction, the exchange will be made possible.
If you do not wish for an exchange then the refund will initiated and credit the amount to the customer’s bank account in 7-10 working days.
**SRILAKSHMINARAYANATEX reserves the right to refuse an exchange or refund if the above return/exchange requirements are not complied with.